You will need one form of current federal or state-issued identification with a photograph and signature on it (such as your driver's license) plus an emergency contact and a phone number where we can reach you. You will be required to pay the first month's rent and a one-time $22 administration fee for most of our locations. Please refer to your individual location for more information.
GoodFriend Self-Storage Upper East Side - 124th St & 3rd Ave
Have A Question?
Looking to learn more about one of our facilities or some of our features and services? Find a location near you and get in touch with a team member directly or take a look through our FAQs below. We look forward to helping you store more at Neighborhood Self Storage.
Can I rent a unit online?
You may reserve a unit online. Once the request is received by the facility, you will receive a follow-up call within 24 hours confirming your reservation. If the unit is listed as "Call for Availability," contact the facility directly to ensure the unit is available.
How long do I have to rent the unit?
All our rental agreements are on a month-to-month basis with a one-month minimum. You rent with us only for as long as you need the space.
When is my rent due?
Rent is due monthly on the the first of the month after you initially rented your unit. We do not issue bills; it is your responsibility to pay your rent on time. We also offer automatic credit card payments over the phone or online. Just click the Make a Payment tab at the top of the screen.
What size unit do I need?
Please use our Storage Size Guide to help you determine what size storage unit you should rent. You can also give the facility a call and we will be happy to walk you through the process of determining the size of a storage unit for your items.
**Space sizes are approximate and for comparison purposes only**
What items cannot be stored in my unit?
No hazardous materials may be stored in the units. This includes flammable, explosives, corrosives, or poisons. No food items should be stored in your unit.
What security features do you have?
All of our facilities feature computerized keypad access. You will first set up a unique gate access code at the time of rental. All of our facilities have 24/7 video surveillance systems and remote alarm monitoring with motion sensors.
What does “climate control” mean?
Climate-controlled spaces are heated and cooled depending on the outside temperature and humidity. Climate-controlled spaces protect your belongings from extreme temperatures. Temperature and humidity may fluctuate due to changes in outside temperature and humidity. Climate-controlled units are located indoors and are accessed through an outside door and down a hallway, which also protects your belongings from dust.
What is a drive-up unit?
A drive-up unit is a ground-level unit that is easily accessible to load or unload your belongings. You can drive your vehicle right up to the door of your unit.
When can I access my unit?
You have access to your unit seven days a week, 365 days a year. Please refer to individual locations for specific gate hours.